Banka/kredi kartını iptal etmekten başka bir çareniz yok gibi gözüküyor. Microsoft bu konuda maalesef ki yardımcı olmuyor.In that case to avoid this situation again, I can advice you to ask your bank to give you a new card and delete the old one.
In that way you're not going to be charged
In cases like this no one Microsoft agent can assist you with this process / tell your the specific email / modify or share account details due to privacy and security policies