Minidump dosyası erişim hatası

PanzerTR · 2 Kasım 2020

Battlefield 1 oynarken DirectX hatası aldım ardından ise mavi ekran. Minidump dosyası oluşmuş mu diye baktım ve evet oluşmuş.

Açıp analiz etmeye çalıştım ama ''The debugging session could not be started: 'C:\Users\....\Desktop\Yeni klasör\110220-5328-01.dmp' yoluna erişim reddedildi'' diyor nedir çözümü bunun?
Arşivlemeye çalıştığımda da olmuyor.

@EFI Shell sizi görmüştüm mavi ekran konularında belki yardımcı olabilirsiniz.

EFI Shell · 2 Kasım 2020

Evet, minidumpu upload edin. Bakalım.

PanzerTR · 2 Kasım 2020

EFI Shell dedi ki:
Evet, minidumpu upload edin. Bakalım.

Aslında analiz istemedim dosya erişim dıkıntısı vardı onu sorudum.

Ama analiz için de atayım bari.

Sürücü kaynaklı sanki?

110220-5328-01.rar

Görüntüle ve Yandex Disk'ten indir

yadi.sk

Kod:

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffa20e5d228430, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8074e242230, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc0000001, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000003, Optional internal context dependent data.

Debugging Details:
------------------

Unable to load image \SystemRoot\System32\DriverStore\FileRepository\u0360073.inf_amd64_4d0a7206a56b4676\B360064\amdkmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for amdkmdag.sys
*** WARNING: Unable to verify checksum for win32k.sys

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 5171

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-KGH7F0U

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 26675

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 92

    Key  : Analysis.System
    Value: CreateObject

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE:  116

BUGCHECK_P1: ffffa20e5d228430

BUGCHECK_P2: fffff8074e242230

BUGCHECK_P3: ffffffffc0000001

BUGCHECK_P4: 3

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT:
ffff8708`8f4f29f8 fffff807`48f614be     : 00000000`00000116 ffffa20e`5d228430 fffff807`4e242230 ffffffff`c0000001 : nt!KeBugCheckEx
ffff8708`8f4f2a00 fffff807`48f098db     : fffff807`4e242230 ffffa20e`5aefa000 ffffa20e`5aefa0f0 00000000`00000000 : dxgkrnl!TdrBugcheckOnTimeout+0xfe
ffff8708`8f4f2a40 fffff807`48f0a6ae     : ffffa20e`00000101 00000000`00002000 ffffa20e`5aefa000 00000000`01000000 : dxgkrnl!DXGADAPTER::PrepareToReset+0x1a3
ffff8708`8f4f2a90 fffff807`48f60be5     : 00000000`00000100 ffffa20e`5aefaa58 00000000`5a4f6980 fffff807`3e629bec : dxgkrnl!DXGADAPTER::Reset+0x28e
ffff8708`8f4f2b10 fffff807`48f60d57     : fffff807`3f125440 ffffa20e`60560490 00000000`00000000 00000000`00000900 : dxgkrnl!TdrResetFromTimeout+0x15
ffff8708`8f4f2b40 fffff807`3e7035f5     : ffffa20e`692f0040 fffff807`48f60d30 ffffa20e`4fe8ea20 ffffa20e`00000000 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x27
ffff8708`8f4f2b70 fffff807`3e6a2ae5     : ffffa20e`692f0040 00000000`00000080 ffffa20e`4fe9b040 861cd75a`5bf60942 : nt!ExpWorkerThread+0x105
ffff8708`8f4f2c10 fffff807`3e7fbbf8     : ffffe681`74c49180 ffffa20e`692f0040 fffff807`3e6a2a90 b46c469d`043937b2 : nt!PspSystemThreadStartup+0x55
ffff8708`8f4f2c60 00000000`00000000     : ffff8708`8f4f3000 ffff8708`8f4ed000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28


SYMBOL_NAME:  amdkmdag+b2230

MODULE_NAME: amdkmdag

IMAGE_NAME:  amdkmdag.sys

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0x116_IMAGE_amdkmdag.sys

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {1c94a7e8-453f-c7b9-1484-0a0454a0ee36}

Followup:     MachineOwner
---------

4: kd> lmvm amdkmdag
Browse full module list
start             end                 module name
fffff807`4e190000 fffff807`52672000   amdkmdag T (no symbols)           
    Loaded symbol image file: amdkmdag.sys
    Image path: \SystemRoot\System32\DriverStore\FileRepository\u0360073.inf_amd64_4d0a7206a56b4676\B360064\amdkmdag.sys
    Image name: amdkmdag.sys
    Browse all global symbols  functions  data
    Timestamp:        Fri Oct 16 20:27:17 2020 (5F89D7F5)
    CheckSum:         044B1240
    ImageSize:        044E2000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:

EFI Shell · 2 Kasım 2020

PanzerTR dedi ki:

Aslında analiz istemedim dosya erişim dıkıntısı vardı onu sorudum.

Ama analiz için de atayım bari.

Sürücü kaynaklı sanki?

110220-5328-01.rar

Görüntüle ve Yandex Disk'ten indir

yadi.sk

Kod:

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffa20e5d228430, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8074e242230, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc0000001, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000003, Optional internal context dependent data.

Debugging Details:
------------------

Unable to load image \SystemRoot\System32\DriverStore\FileRepository\u0360073.inf_amd64_4d0a7206a56b4676\B360064\amdkmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for amdkmdag.sys
*** WARNING: Unable to verify checksum for win32k.sys

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 5171

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-KGH7F0U

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 26675

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 92

    Key  : Analysis.System
    Value: CreateObject

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE:  116

BUGCHECK_P1: ffffa20e5d228430

BUGCHECK_P2: fffff8074e242230

BUGCHECK_P3: ffffffffc0000001

BUGCHECK_P4: 3

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT:
ffff8708`8f4f29f8 fffff807`48f614be     : 00000000`00000116 ffffa20e`5d228430 fffff807`4e242230 ffffffff`c0000001 : nt!KeBugCheckEx
ffff8708`8f4f2a00 fffff807`48f098db     : fffff807`4e242230 ffffa20e`5aefa000 ffffa20e`5aefa0f0 00000000`00000000 : dxgkrnl!TdrBugcheckOnTimeout+0xfe
ffff8708`8f4f2a40 fffff807`48f0a6ae     : ffffa20e`00000101 00000000`00002000 ffffa20e`5aefa000 00000000`01000000 : dxgkrnl!DXGADAPTER::PrepareToReset+0x1a3
ffff8708`8f4f2a90 fffff807`48f60be5     : 00000000`00000100 ffffa20e`5aefaa58 00000000`5a4f6980 fffff807`3e629bec : dxgkrnl!DXGADAPTER::Reset+0x28e
ffff8708`8f4f2b10 fffff807`48f60d57     : fffff807`3f125440 ffffa20e`60560490 00000000`00000000 00000000`00000900 : dxgkrnl!TdrResetFromTimeout+0x15
ffff8708`8f4f2b40 fffff807`3e7035f5     : ffffa20e`692f0040 fffff807`48f60d30 ffffa20e`4fe8ea20 ffffa20e`00000000 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x27
ffff8708`8f4f2b70 fffff807`3e6a2ae5     : ffffa20e`692f0040 00000000`00000080 ffffa20e`4fe9b040 861cd75a`5bf60942 : nt!ExpWorkerThread+0x105
ffff8708`8f4f2c10 fffff807`3e7fbbf8     : ffffe681`74c49180 ffffa20e`692f0040 fffff807`3e6a2a90 b46c469d`043937b2 : nt!PspSystemThreadStartup+0x55
ffff8708`8f4f2c60 00000000`00000000     : ffff8708`8f4f3000 ffff8708`8f4ed000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28


SYMBOL_NAME:  amdkmdag+b2230

MODULE_NAME: amdkmdag

IMAGE_NAME:  amdkmdag.sys

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0x116_IMAGE_amdkmdag.sys

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {1c94a7e8-453f-c7b9-1484-0a0454a0ee36}

Followup:     MachineOwner
---------

4: kd> lmvm amdkmdag
Browse full module list
start             end                 module name
fffff807`4e190000 fffff807`52672000   amdkmdag T (no symbols)           
    Loaded symbol image file: amdkmdag.sys
    Image path: \SystemRoot\System32\DriverStore\FileRepository\u0360073.inf_amd64_4d0a7206a56b4676\B360064\amdkmdag.sys
    Image name: amdkmdag.sys
    Browse all global symbols  functions  data
    Timestamp:        Fri Oct 16 20:27:17 2020 (5F89D7F5)
    CheckSum:         044B1240
    ImageSize:        044E2000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:

Evet, AMD kaynaklı.

PanzerTR · 2 Kasım 2020

EFI Shell dedi ki:
Evet, AMD kaynaklı.

Şaşırtmadı...

20.9.1 deneyelim bakalım.

Minidump dosyası erişim hatası

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PanzerTR

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110220-5328-01.rar

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110220-5328-01.rar

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