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:The order containing this item is currently processing. Your request is flagged for follow-up and I will contact you once I have more information about your order. Please note that processing can take up to 3 days from the date of purchase. Thank you for your patience in this matter.
This is an automated reply, but an iTunes App Store representative will be reviewing your request and will send you a personal response soon (generally within 24 hours). Meanwhile, you may **** the following articles helpful. They address several common questions from customers:
Welcome to iTunes Store Customer Support. I am Ranjan and I take this opportunity to assist you.
I understand that you have accidentally purchased the app "Osmos for iPad" and you would like to have the charges reversed. I know you must be eager to get this done. I am happy to help you.
Cba, after reviewing the circumstances of your case, we determined that issuing you a refund for your unintentional purchase of "Osmos for iPad" is an appropriate exception to the iTunes Store Terms and Conditions, which state that all sales are final. You will see 8.99 TRY added to your store credit balance within 48 hours. You may need to sign out of the iTunes Store and then sign back in before you see the credit in your account.
I wanted to send a quick note to see if you are still experiencing any difficulties with the iTunes Store. Resolving your issue is important to me, so please don't hesitate to reply if you need any further assistance.